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Training Needs Assessment (TNA)

Making Sure That Your Team is Properly Trained

Sales & Promotion Skills

Who are the courses for?

For learners who work or want to work in the sales sector. These courses are for those working in any of the following roles or roles similar to these:

  • Building Society Manager

  • Contact Centre Operator

  • Credit Manager

  • Customer Service Assistant/Manager

  • Estate Agent

  • Insurance Broker

  • Insurance Business Development Manager

  • IT Technical Sales Specialist

  • Retail Assistant

  • Retail Manager

  • Sales Manager

  • Sales Representative

  • Store Owner/Manager

  • Travel Agent

  • Vehicle Sales Executive

What do the courses cover?


They allow learners to learn, develop and practise the skills required for employment and/or career progression in the sales sector.

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