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商務會議

Effective Communication

Business training program

Welcome to "Effective Communication," a comprehensive course designed to enhance your communication skills in diverse environments. This course offers in-depth insights and practical approaches to mastering the art of conveying and receiving messages effectively. Through interactive learning experiences, you will discover how to articulate your ideas clearly, respond to others thoughtfully, and foster meaningful interactions in both personal and professional settings.

01

Learning Objectives

  • Understand and apply the principles of effective communication.

  • Identify barriers to effective communication and strategies to overcome them.

  • Master verbal, non-verbal, and digital communication techniques.

  • Enhance listening skills to improve understanding and engagement.

  • Develop persuasive communication strategies tailored to various audiences.

02

Target Audience

This course is tailored for professionals across all industries who seek to boost their communication prowess, including managers, team leaders, customer service representatives, and sales personnel. It is also highly beneficial for individuals looking to improve their interpersonal communication and public speaking skills.

03

Course Content

  • Foundations of Communication: Understanding the basics of verbal, non-verbal, and written communication.

  • Listening Skills: Techniques for active listening and its role in effective communication.

  • Communication Barriers: Identifying and overcoming common obstacles.

  • Persuasive Communication: Developing compelling arguments and presentations.

  • Digital Communication: Best practices for communicating via email, social media, and other digital platforms.

  • Crisis Communication: Managing and communicating effectively in high-pressure situations.

  • Feedback Techniques: Giving and receiving feedback constructively.

04

Expected Outcomes

Participants will leave the course with enhanced communication skills, enabling them to articulate ideas more effectively, engage with others more constructively, and achieve greater impact in their professional and personal interactions. They will be equipped with the tools and confidence to handle various communication challenges and opportunities.

The course employs a blend of teaching methods including lectures, interactive workshops, role-playing activities, and case study analyses. Materials provided will include slides, reading materials, and access to online resources and forums for further learning.

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