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Quality Assurance

Quality assurance forms an integral part of an education system. It provides learners, employers and society with confidence that the learners completing qualifications have the skills and competence needed for employment, to meet industry standards or for further education. It is also an essential part of ensuring that assessments are taken fairly and in a consistent way both within a centre and across different centres regardless of the country where they operate.

I. The operations of  BMC Partnership | City & Guilds China Approved Centre is quality assured


BMC Partnership | City & Guilds China Approved Centre is ultimately responsible for ensuring quality training and assessment within their organisation and scope of registration, regardless of any third party arrangements where training and/or assessment is delivered on their behalf. 

We are responsible for developing, implementing, monitoring and evaluating quality training and assessment strategies and practices that meet training package and City & Guilds accredited course requirements.

Evaluating information about performance and using such information to inform quality assurance of services and improve training and assessment is sound business and educational practice. The information used to evaluate our performance must be relevant to the operating characteristics and business objectives of us

II. We cooperate with City & Guilds and local Regulator, and is legally compliant at all times.

We need to comply with the requirements of the City & Guilds Standards as well as other relevant Countries,  legislation. This is critical if we are to deliver training products that have integrity and which fulfil their obligations to their clients.

III. Centre quality assurance criteria

[Measure up] The centre has a single named Centre Quality Contact 

  • A documented named point of accountability for management of quality assurance, with secure contact details (specific to the centre).

  • Contact: Shaun Corrign |

[Measure up] The centre can hold and securely transmit details of assessment outcomes

  • Documented procedures to ensure security when sending and receiving details of learner results to us.

[Measure up] The centre has the staff, resources and systems needed to support the delivery of assessment, where necessary, the recording of any appropriate exemptions

  • Documented quality assurance procedures

  • An organisational chart

  • Up-to-date CVs, original certificates, and/or assessor qualifications of the assessment/delivery team

  • Documented procedures for registering learners within 12 weeks (unless there is a specified exception to this rule e.g., a short course programme, SVQs)

  • Learner tracking documentation

  • Procedures for recording exemptions, internal appeals, complaints, malpractice, maladministration, reasonable adjustments, special considerations and plagiarism

  • Induction plans for centre staff involved with delivery, assessment and internal quality assurance

  • A documented Equal and Diversity policy and procedures, along with evidence of their implementation.

  • A documented Health & Safety policy and procedures, along with evidence of their implementation

  • A documented GDPR policy and procedures, along with evidence of their implementation

  • Centre’s documented RPL procedure.

[Measure up] The centre has administrative systems in place to track the learner’s progress

  • Records of learner tracking systems

  • Assessment records

  • Individual Learning Plans (ILP) – where appropriate.

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